EventVault Community Guidelines
Last Updated: August 8, 2026
What this page is for
EventVault is built on things people send us — event listings from organizers, photos from people who were there, venue pages maintained by the people who run them. That's the whole point. It only works if what's here is accurate, and if the people who use it are treated well.
These guidelines cover what we publish and what we don't. Our Terms of Service is the legal agreement; this page is the plain-English version of what we actually expect. Where the two differ, the Terms control.
The short version
- Be accurate. Wrong dates and dead links are the fastest way to make this site useless.
- Only submit what's yours to submit. Especially photos.
- Get permission before you publish someone's kid.
- Don't use us as a billboard. Real events, not disguised ads.
- Don't be cruel.
If you follow those five, you'll never hear from us about this page.
Event listings
Anyone can submit an event. A person on our team reviews every submission before it goes live.
Submit events that:
- Are real, scheduled, and open to the public (or to a defined community, like a school or a league)
- Have accurate dates, times, venues, and prices — including all mandatory fees
- Are described in your own words
- Include artwork you have the right to use
Don't submit:
- Events that don't exist, or "placeholder" events you plan to fill in later
- Recurring business hours dressed up as events. A restaurant being open on Friday is not an event. Live music at that restaurant on Friday is.
- Sales, promotions, or product launches presented as community events
- Recruiting pitches, MLM meetings, or seminars whose real purpose is selling something to attendees
- The same event submitted repeatedly to get more placement
- Listings created mainly to get a link back to your site
- Events with pricing that changes once someone clicks through
About ticket links. Link to the official ticket source — the organizer, the venue, or their authorized seller. Don't link to resale listings marked up above face value, and don't present yourself as the official seller if you aren't.
If something changes, tell us. Cancellations, postponements, venue changes, sellouts. Email hello@eventvault.com and we'll update it fast. Nothing damages this site more than someone driving across town to a cancelled show.
Photos and video
Only upload images you took or own. This is the rule people break most often, almost always by accident.
A photo you found on Google, saved from Instagram, or received from a friend is not yours to upload. Neither is a press photo an organizer sent you, in most cases — the photographer usually still owns it, and the organizer only had permission to use it themselves.
When you upload, you're telling us three things:
- You took it, or you have the rights to it
- You have permission from anyone identifiable in it
- For anyone under 18, you have their parent or guardian's permission
Please add a description. When you upload, we ask you to describe the photo. It takes ten seconds and it's how people using screen readers experience your image. We'll suggest a description you can edit.
What we won't publish:
- Images you don't have the rights to
- Photos taken in places where people expect privacy — locker rooms, bathrooms, changing areas. No exceptions, ever.
- Sexual content, or anything sexualizing a minor
- Images that exist mainly to humiliate someone
- Photos of an injury, medical emergency, or someone in crisis at an event
- Screenshots of other people's private messages
Kids and high school sports
We cover youth sports and school activities, and that means being careful in ways a general events site doesn't have to be.
Our commitments:
- We don't name children without a parent or guardian's explicit permission. We caption teams, not individual kids.
- We never use a photo of an identifiable minor in advertising, in a sponsored placement, or to promote EventVault. Editorial coverage only.
- We don't use facial recognition or automatic tagging. On anything. Not now, not later.
- We strip location data from photos of youth events before publishing.
- Any parent or guardian can have a photo of their child removed, within 48 hours, no reason required. Email privacy@eventvault.com with a link. We don't ask why, and we don't ask you to justify it.
What we ask of you: if you're uploading photos from a youth event, you need the parents' permission — and if a parent asks you to take something down, that's the end of the conversation.
Accounts are for adults. You must be 18 or older to create an EventVault account. A parent or guardian can register a child for a youth program using their own account.
Claimed venue and organizer pages
If you run a venue, produce events, or manage a program, you can claim your page and keep it current. Thank you — you make this site better than we could on our own.
Keep it factual. Hours, address, capacity, accessibility details, parking, links, a description of what you do.
Your page isn't an ad. Don't fill it with promotional copy, discount codes, or calls to action for unrelated businesses. If you want promotional placement, we sell that — and we label it, because that's the difference between a listing and an ad.
Claim only pages you're actually authorized to manage. Impersonating a venue or organizer gets the account terminated, not warned.
Never, under any circumstances
These aren't warnings. They're immediate removal and, in most cases, immediate termination.
- Sexual content involving anyone under 18. We report this to the National Center for Missing & Exploited Children, as the law requires.
- Threats of violence, or content encouraging violence against a person or group
- Attacks on people based on race, ethnicity, national origin, religion, disability, sex, gender identity, or sexual orientation
- Targeted harassment of a specific person
- Doxxing — publishing someone's home address, phone number, workplace, or other private information
- Content encouraging self-harm
- Fraud — fake ticket sales, phishing, scams
- Malware or malicious links
How moderation actually works
We want to be straight with you about this, because a lot of sites are vague about it.
Events are reviewed before they publish. A person reads every submission. That's usually within a day, sometimes faster.
Photos and page edits publish immediately and are reviewed when someone reports them, or when we come across them. We're a small team. We don't see everything, and we're not pretending otherwise.
We use automated tools to help — including AI that reads event submissions to help us categorize them and pull out details like dates and venues. The tools assist; a person decides.
We don't have to publish anything. We can decline or remove any submission, for any reason. That's not us being arbitrary — it's how a curated publication works, and it's the same discretion any editor has.
When guidelines get broken
For honest mistakes — a wrong date, a photo you didn't realize you couldn't use — we'll usually just fix it or take it down and tell you why.
For repeated or deliberate problems:
| What happens | |
|---|---|
| First | We remove the content and email you an explanation |
| Second | Formal warning; submissions go into review before publishing |
| Third | Account terminated |
We skip straight to termination for anything in the "never" list above, for impersonation, and for coordinated spam.
Copyright works differently. Valid copyright takedowns are tracked separately under the strike system on our DMCA page — two strikes is a warning, three is permanent termination.
Report something
General problems — inaccurate listings, spam, harassment, or content that breaks these guidelines: hello@eventvault.com
Remove a photo of me or my child: privacy@eventvault.com with a link. Images of minors come down within 48 hours.
Copyright: dmca@caffeinegroup.com — see the DMCA page for what a notice needs to include.
We got a fact wrong in something we wrote: corrections@eventvault.com. We publish corrections.
Accessibility barrier: accessibility@eventvault.com — see our Accessibility Statement. We respond within two business days.
If you think we got it wrong
Reply to the email we sent you and tell us why. A person will actually read it.
We remove things in good faith, and sometimes we'll be wrong about a photo's rights, a listing's legitimacy, or the context of something. We'd rather hear about it than have you assume we didn't care.
These will change
We'll update this page as the site grows and as we run into things we didn't anticipate. When we make a significant change, we'll note it here and update the date at the top.
EventVault is a publication of Caffeine Group LLC.